Constantly wasting time on custom workflows and struggling to bring clients in consistently? What designer wouldn’t feel tempted to ‘outsource’ this problem?
But how many designers have fallen into these 'quick solution' traps and are still in the same place? Or worse, ended up feeling even less confident in their ability to run a successful design studio.
It’s not about having an impressive portfolio or superb design skills. It’s about building a design studio that can manage multiple projects at the same time, challenging clients & tight deadlines, while still thriving creatively.
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Create seamless & systemised workflows in Dubsado or ClickUp so that project runs smoothly from start to finish, ensuring you’re not wasting time or resources.
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Personalise every aspect of your client experience, from onboarding to offboarding, to transform clients into repeat customers and enthusiastic referrers.
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Whether you’re looking to increase your revenue, take on bigger projects, or simply create more balance in your work life, together we’ll ensure your business is built for sustainable success.
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Because every interaction you have with clients should be smooth and professional.
When you tailor your processes in Dubsado to fit both your creative and operational needs, your client experience isn’t simply good—it’s driving referrals and repeat business.
That constant juggling act between design work and managing client expectations? Let’s streamline your processes & systemise them.
With a personalised ClickUp setup, you’ll spend less time buried in admin, and more time doing what you love—creating amazing designs.
When you present your pricing, processes, and boundaries with confidence, clients will value your expertise more.
This leads to smoother client relationships, clearer communication, and keep projects on track and within scope.
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This isn’t about copy-pasting what worked for me in the past.
Your design studio >> your way.
Whether you’re looking to streamline your workflows in Dubsado or ClickUp, perfect your client experience, or gain the confidence to manage your studio with ease, we start by diving into your business.
Don’t be scared, I’ve been where you are and won’t judge or rush you as we start to untangle the chaos of your current processes or systems and identify areas for improvement.
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Sure, having your business run on auto-pilot sounds great but that’s not you.
Yes, you want more time to focus on design. And yes, you want to spend less time on admin.
But you are hands-on because you truly care about your clients and want them to have an amazing and personalised experience.
Together, we’ll streamline your client-facing and back-end processes, find the right balance for you between saving time and keeping your client projects personal.
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You do not only feel confident in yourself as a designer but also as a business owner.
You no longer start your mornings by sifting through sticky notes to remember what you need to do that day.
You quit building from scratch for every client and you have a professional, consistent and referral-worthy client experience that keeps projects within the timeline and scope.
And since you started to present your pricing, process and boundaries with confidence, clients value your expertise.
I deeply appreciate the creative minds who keep pouring their hearts into building unique and captivating brands and websites for their clients.
Running a design studio takes more than simply being great at your craft— you’re constantly juggling project management, client demands, and endless admin tasks.
Even when deadlines loom and scope creep threatens to derail your projects, clients expect you to turn your creativity on like a lightbulb—instant, bright, and ready to dazzle. While your clients might be happy with the end result, you’re left exhausted.
I didn’t add educational resources to my design studio merely as a smart business move; I walked away from designing. I now can wholeheartedly dedicate my energy and expertise to helping designers like you streamline their processes and elevate their client experiences.
You need someone on your side who understands the frustrations of projects running out of scope and the struggles of explaining to clients that because their favourite colour is pink it does not mean it belongs in the colour palette for their branding. But I’m not here to teach you how I ran my design studio.
Instead, I roll up my sleeves, dig into the details with you, and develop a personalised strategy to help you build a design studio that runs seamlessly, establish more efficient processes, and leave your clients more satisfied
Meet Your New left-brained behind-the-scenes partner →
Your next step toward a streamlined design Studio.
Maybe it’s those long nights spent tweaking client processes that still don’t feel seamless, or the nagging feeling that your studio could run smoother, more efficiently, without losing the personal touch. Whether you’re aiming to elevate your systems or simplify your workflow, I’m here to guide you to more ease and efficiency.
Get the details→
Ready-made client experience templates for designers.
Ready-made client experience templates.
You know what needs to be done, but building it all from scratch? That’s another story. The templates are designed to give you a head start with quality and customisation in mind. Whether it’s the project proposal, email scripts, or Dubsado workshop, you’ll have ready-to-use resources to elevate your client projects—without compromising on a personal touch.
Get your template now→
Designed in Canva
Delivered in a Google Doc
Designed in Canva
Here's what you'll get your hands on:
• 4.5 hours of video recordings from the live workshops held in February 2024
• 20 email templates designed specifically for use in Dubsado
• A Notion Board featuring a step-by-step Dubsado setup guide
^^OMG, I've fallen in love with this template, I was not expecting this at all it will answer all my questions— some of the responses to the setup guide.
In an industry where everyone seems to be competing for the same high-budget clients who value your experience, processes and input, an elevated client experience is your best marketing.
Besides that, you do need to stop writing that same email again and again...
That's where Elevate your Client Workflow with Dubsado comes in.
Start elevating your workflow with dubsado→
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Are you tired of staring at a blank screen, agonising over how to word that client email just right?
GET THE TEMPLATE →
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Are you tired of design project timelines going from 6-weeks to 3-months?
START CREATING TIMELINES →
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Are you tired of wondering if you have got all your bases covered during your client onboarding?
GET THE CHECKLIST→
don't just take my word for it
“I was struggling to understand ClickUp and how it could impact our design agency.”
I knew that I needed the longer-term investment of handholding whilst I worked through all our processes. And now I am much more confident and I am excited to put my learnings and ClickUp set-up into practice with future clients.
Katie Fenton - Project Manager at Two Fentons Design Agency