^^ I have extensive experience with both.
You might find yourself:
Feeling stressed by constant delays: Each project seems to take longer than expected, causing a ripple effect on all your other work.
Getting exhausted from constant scope creep: Clients keep changing their requirements, and without a clear process, it’s hard to get paid for the extra work.
Constantly questioning your processes: You’re tired of those nail-biting moments when you're not quite sure if you've covered all the bases during client onboarding.
Worrying about client satisfaction: Late deliveries lead to unhappy clients and fewer referrals, impacting your business growth.
But it doesn't have to be this way ...
01
Techniques and tools to streamline your workflow, keeping projects on track and within scope, so you can ensure deadlines are met without sacrificing quality or creativity.
02
Templates and guides to help you communicate clearly and professionally with clients, setting boundaries and managing expectations from the start.
03
Custom client processes so that you know that every aspect of your process is covered, from client onboarding to final delivery, ensuring a professional, consistent experience every time.
04
Personalised support to help you implement and optimise your processes and systems, giving you the confidence to manage your projects smoothly.
If that sounds good to you, then you’re in the right spot!
BEYOND
the
STUDIO
Adventures in Africa / The Ocean / Time to Think / Cozy Scottish Afternoons / Nature / Long Walks with My Dog / Being Alone
Sossusvlei - Namibia
Australia
Kruger National Park - South Africa
Scotland
what I'm listening
rock & metal
weekend indulgence
watching f1
Most likely to binge watch
the home edit
MY FAVORITE
way TO HOLIDAY
african safari
ALWAYS ORDER ME An
amarula
ENTIRELY UNDERRATED
Quiet reflection
01
This isn’t about copy-pasting what worked for me in the past.
Your design studio >> your way.
Whether you’re looking to streamline your workflows in Dubsado or ClickUp, perfect your client experience, or gain the confidence to manage your studio with ease, we start by diving into your business.
Don’t be scared, I’ve been where you are and won’t judge or rush you as we start to untangle the chaos of your current processes or systems and identify areas for improvement.
02
Sure, having your business run on auto-pilot sounds great but that’s not you.
Yes, you want more time to focus on design. And yes, you want to spend less time on admin.
But you are hands-on because you truly care about your clients and want them to have an amazing and personalised experience.
Together, we’ll streamline your client-facing and back-end processes, find the right balance for you between saving time and keeping your client projects personal.
03
You do not only feel confident in yourself as a designer but also as a business owner.
You no longer start your mornings by sifting through sticky notes to remember what you need to do that day.
You quit building from scratch for every client and you have a professional, consistent and referral-worthy client experience that keeps projects within the timeline and scope.
And since you started to present your pricing, process and boundaries with confidence, clients value your expertise.
Your next step toward a streamlined design Studio.
Maybe it’s those long nights spent tweaking client processes that still don’t feel seamless, or the nagging feeling that your studio could run smoother, more efficiently, without losing the personal touch. Whether you’re aiming to elevate your systems or simplify your workflow, I’m here to guide you to more ease and efficiency.
Get the details→
Ready-made client experience templates for designers.
Ready-made client experience templates.
You know what needs to be done, but building it all from scratch? That’s another story. The templates are designed to give you a head start with quality and customisation in mind. Whether it’s the project proposal, email scripts, or Dubsado workshop, you’ll have ready-to-use resources to elevate your client projects—without compromising on a personal touch.
Get your template now→
01
Are you tired of staring at a blank screen, agonising over how to word that client email just right?
GET THE TEMPLATE →
02
Are you tired of design project timelines going from 6-weeks to 3-months?
START CREATING TIMELINES →
03
Are you tired of wondering if you have got all your bases covered during your client onboarding?
GET THE CHECKLIST→
what the results can be like when ...
You untangle the chaos and streamline the process.
“I was struggling to understand ClickUp and how it could impact our design agency.”
I knew that I needed the longer-term investment of handholding whilst I worked through all our processes. And now I am much more confident and I am excited to put my learnings and ClickUp set-up into practice with future clients.
The setting up of Dashboards within ClickUp has been a huge gain. Being able to point my colleagues to a dashboard that will answer all those little questions that they keep asking me has already taken a load off. Having a new customer tell me that whilst our approach was the friendliest of all she had received, our structured work plan was also the most professional.
Stephanie is worth every single penny and more. You may think you' re working with Stephanie on one part of your business but you'll find her knowledge and insight will far out way just that one problem and solution. The little videos when I was facing something niggling between our sessions were invaluable!
Katie Fenton
Project Manager at Two Fentons Design Agency
“Before working together my brain was all over the place. I'm good at what I do but I'm a right-brained thinker and have been called a free spirit many times. So, the business side of things was such a struggle for me.”
The program was challenging for me, but in a way that I needed it. It took me far out of my comfort zone but I felt you were great at keeping in touch and answering my questions during and between each session and gently pushed me to stay on top of my homework. I was so appreciative of the documents you shared and the videos have been such a great help!!
Now, my confidence in managing the business side of things has been astounding! It's even helped me streamline my services and offer some new ones. I feel like I've been able to set a clear direction for my business, I'm streamlining and clarifying my service offerings, reevaluating my pricing, monitoring the business better, and it's so much more organized.
Sara Uhlenbrock-Heath
Brand & Website Designer
at Uhlsee Communications
“Before working together I had created my Dubsado account but did not know how to get started with mapping out my workflows and then getting them in Dubsado. I just could not figure it out”
I used Gmail, Google Drive, Canva and Calendly to manage my client process and it felt like I was constantly winging it. I did not know what to do for which client and when I needed to do them and tasks started falling through the cracks.
There is no way I would have mapped out everything without your help. You're so clear on what needs to happen and explain how to do it inside Dubsado. I found you even more valuable than a Dubsado queen. You are an amazing business mentor! I mean how many people can support you with Dubsado setup and mentor you at the same time?
Katen Karlten
interior designer at bloom again design