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Map your client experience

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Set up your Dubsado

untangle the chaos, streamline the process

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Stop writing your client emails from scratch.

10 essential workflow templates written for brand & web designers who want to protect their boundaries and reclaim their creative energy.

Are you tired of staring at a blank screen, agonising over how to word that client email just right?

You sit down to chase a client for feedback or explain a revision limit. You type out a draft. Then, you spend the next forty-five minutes editing it. You carefully scrub your emotions out of the text, delete sentences so you don't sound defensive, and add extra exclamation marks or friendly emojis so they don't think you're angry.

By the time you finally hit send, you're completely exhausted. You just burned through the headspace you needed for your actual design work before you even open Illustrator or your website platform.

Those precious hours spent composing, re-composing, and second-guessing are quietly draining your capacity. You shouldn't have to reinvent the wheel for every single project or hunt through your sent folder to copy-paste old messages.

The Client Workflow Email Collection gives you that mental capacity back.

This collection of ten fully written email templates covers the most friction-heavy moments in your client journey, giving you the exact, neutral words you need to protect your boundaries and keep projects moving.

What you will find inside the collection:

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10 Ready-to-Go Templates (Google Doc)

No lorem ipsum or generic placeholders. Each email is fully written, detailed, and clearly marked where you need to personalise it based on your specific client process.

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Step-by-step Gmail template setup instructions

Simple, clear instructions to turn the templates into reusable Gmail templates in under ten minutes, so you can pull them up instantly and never type them from scratch again.

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From inquiry through final file handover

These templates cover the vital touchpoints of your workflow, including initial inquiry responses, onboarding details, presenting design concepts, and closing the project strong.

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The strategy behind the communicationg

Guidance on when to send each email, how to adapt the phrasing to match your brand voice & how the emails lay the foundation for a client experience that protects your capacity.

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When you download this email collection, you'll:

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Stop wasting creative energy on logistics. You'll eliminate the constant micro-decisions about tone and information that fragment your focus.

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Communicate boundaries with ease. You'll have the supportive language needed to set feedback windows, and guide clients through revisions without feeling pushy.



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Build deep client trust. Your clients will feel guided, and confident at every stage of the design project because your communication is consistent and clear.